Thanks for looking out for me lamy_chop
but I don't think I am getting a bad deal or screwed. No hard feelings.
Maybe in the motorcycle world I am getting screwed (but I think not), but that is not where I am coming from. Maybe because I am coming from a road biking background (25 yrs cycling seriously and racing for the last 10 years). We have custom made frames made from steel, AL, carbon, scandium, Ti and even bamboo! The builder will measure me, ask me what kind of riding I do, what I want the bike to feel like (aggressive geometry for criteriums or slack geometry for touring), do I want certain options put on the frame such as lugs for the steelies, or horizontal vs vertical dropouts for track bikes vs. road going bikes, pump pegs, chromed chain stays, etc. I make up my want list or goody list and wait and wait and wait. For some of the more quick turn arounds it can be as short as a couple of weeks, but for some of the more well known builders that are known to make functional but also art on wheels, a buyer is on a waiting list for a couple of years!
Back to the shock. The guys at Race Tech are like that bicycle frame builder to me. The first meeting with them was professional, they introduced me to their R&D guy Todd, who was going to be working on the shock for my bike, he showed me the different options that I could have and showed me shocks of that type so I could "see" what he envisioned, he asked me important questions, such as my weight, type of riding that I do now and what I want to do in the future, he basically sized me up for this particular shock. We talked about the stock 650R fork characteristics and how it should be balanced with the rear. I already knew that I was going to have springs put in, but I also decided that I will get gold emulators as well. They told me that it would take approximately 3 weeks to finish. I felt confident after that meeting that they knew what they were doing. The shop was neat, organized and looked like a well maintained shop.
But what I really like is that I am able to drop buy, work on my bike as long as they are not working on it and ask lots of questions of them. I installed a new mirror last week because I had broken it before I dropped it off. Tomorrow I will install my Euro spec grab handles for my up coming SW-Motech racks. I already have the side luggage bags in my garage. While I am there I will test ride my bike because they have already finished the fork work and I will see how that feels and if any changes are neccessary.
They don't mind that I am working in one of their bays next to their technicians who may be working on a bike 2 or 3 times more expensive than mine. The let me borrow a tool or two that I do not have. I learn that these technicians are racers or involved in some way with the sport themselves. One, I believe from New Zealand (Anthony or Tony??) was a factory Kawi Racer, another worked as a Kawi team mechanic and he rides a Versys.
Last and this drove home their service to their products, a random guy drives in on a newer looking red Ducati sport bike. He said he just bought it from a guy but he is having issues with the Race Tech shock and his (stock?) Ohlins fork. Tony goes over to look at it uses a ruler and straight edge to measure some things, pumps the bike up and down a few times, then has the owner sit on the bike to measure sag and adjusts the sag for him. Tony does say that the bike may have the wrong springs for his weight as the previous owner was probably bigger than him. The owner said he was. Tony said that there was a lot of stiction in the front fork, he would compress the fork but it would not go all the way up. I am not sure what he did, but he fixed that as well as he could too. All in all, the guy was in and out in about 20 minutes. He was happy and will probably come back to buy the weight matched spring.
I am going to believe that I will get the same service if that happens to me as well. I may not be getting the shock or fork work for free, but I feel like I am getting a good deal as I am not only buying their suspension system, but their future service and knowledge and it looks like they have that in spades
Nobody gets anything for free (unless you get REAL lucky).

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